Privacy Policy

Name: Michael Mckenzie
Address: Service Area Business
Phone Number: 07903 335 220
E-mail: info@paramountcleaning.co.uk

We currently collect and process the following information:
- Name
- Email
- Postal address
- Phone number
- Postcode

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- To contact you regarding appointments
- To provide you with a quote
- To stay in contact with you between jobs
- To deliver marketing materials and communications

We also receive personal information indirectly, from the following sources in the following scenarios:

- Responses to other communications including but not limited to:
marketing, sales, customer service, calls or other media

We use the information you have given to us in order to:

-      To contact you regarding appointments
-      To provide you with a quote
-      To stay in contact with you between jobs
-      To deliver marketing materials and communications

(a) Your consent. You can remove your consent at any time. You can do this by contacting us at info@paramountcleaning.co.uk and 07903 335 220.
(b) We have a legal obligation.
(c) We have a legitimate interest.

Your information is securely and safely stored in our CRM (Customer Relationship Management) system. We keep your personal information indefinitely.

Under data protection law, you have rights including:

‍Your right of access - You have the right to ask us for copies of your personal information.

‍Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

‍Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

‍Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

‍Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

‍Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@paramountcleaning.co.uk and 07903 335 220 if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us at info@paramountcleaning.co.uk and 07903 335 220.